About The Co-operative Bank
Welcome to The Co-operative Bank
We're a whole new kind of bank. One owned directly by all its customers, which means we always put our customers' best interests first because we exist for their benefit. That's our co-operative difference.
Our strong customer focus is a key reason why we have such a high customer satisfaction rating of 96%. This year we were also named the inaugural winner of the 2011 CANSTAR Blue Customer Satisfaction Banking award, obtaining the maximum 5-star rating in every category.
Although we've been around since 1928, formerly as PSIS, we've only been a registered bank since 26 October 2011. So it's an exciting time to join us.
Our Co-operative Difference
When you bank with us, you automatically own a bit of The Co-operative Bank.
You don't have to do anything extra - but it does mean we can do a lot to help you get ahead financially.
Because our customers own us - we put our profits straight back into The Co-operative Bank, and use them for their benefit. We keep our rates very competitive and our fees low. Our wide range of products and services also offer great value.
The better off our customers are, the better off we are. And the better off we are, the better off our customers are. So the more banking you do with us the more you'll benefit. It's that simple.
Secure Foundations
We've been around since 1928, formerly as PSIS, which makes us one of the longest-serving financial institutions in New Zealand. We were set up to help New Zealanders get ahead and we've seen generations of customers stay with us, because they value our co-operative principles, our good value products and services, our local community commitment, and our warm and friendly service. We look forward to seeing the new generations who'll join us to help build The Co-operative Bank.
Join us in building a co-operative bank thats 100% owned by its customers.
Now we're a bank, we have even more opportunities to benefit you - so it's the perfect time to join us.
Here's a snapshot of what we're planning:
Profit share. Next year, we aim to pay out a share of our profits to our customers who have a certain level of business with us. The more you do with us, the more you'll benefit, so if there are other ways we can help you financially, then now's a great time to talk to us.
A stronger voice. Our customers have been able to have a say in decisions, such as our Director Nominations - and we want to give them more opportunities to have a voice, both online and at local community meetings.
Click here to find out how easy it is to become a customer.
News updates
What's new?
Click here for the latest news about The Co-operative Bank.
Our News:
Our News is The Co-operative Bank's customer newsletter. You can view back copies here.
Our Financial Performance
View our latest financial results.
Disclosure Information
Click here to read our current Disclosure Statement, Investment Statement and other Disclosure Information.
Our Constitution
Click here to view a copy of our Constitution (PDF 73KB). You'll see that Our Constitution still refers to PSIS Limited. We'll be changing the name PSIS Limited in the document to The Co-operative Bank when more material changes to Our Constitution need to be addressed by our members at an Annual General Meeting.
Interest rates and fees are subject to change. An Investment Statement and the current Disclosure Statement are available from any branch of The Co-operative Bank or can be downloaded here. For all lending products, The Co-operative Bank lending and insurance criteria, and fees apply. If a home loan is greater than 80% of the property's value, a low equity interest rate premium, will apply.
